Carvana warranty reddit. I will never ever buy a car online ever again.

• Carvana warranty reddit Silver Rock will try to avoid paying out claims--and Carvana could not give two ****s about you. Typically these last for years up to 100k. The fist immediate difference I noticed is they require more frequent maintenance intervals then the factory recommends; such as 5,000 mile oil changes and timing belt changed every 60,000 miles if equipped. You can usually tell how they took care of the car there. Pep-Boys knew nothing about my car. We bought our car through Carvana, it was easily 5k less than local dealers. Carvana required proof of insurance before delivery so I had to add the car to my insurance before I had even seen it. I’ve read plenty of CarMax warranty reviews and they seem to be great. Carvana paid for all of it, and I had a nice car with a UPDATE: Carvana advocate just called! They’ll be here in about an hour 🕺💃🕺💃 It’s Worth every penny! Silver rock auto warranty is the best. Good luck. I took it off mine when my 7 day trial of the car was up. During that period, you can use your return leverage to get them to pay for new tires. First off, if possible I'd see if you can get a Tesla that's under manufacturer warranty still. The mechanic said he had dealt with SilverRock before and that they hardly cover anything. If I got the extended warranty "CarvanaCare" and then the battery stopped charging fully or holding a charge, would that replacement be covered? It was still under factory warranty though, so for me, that factory warranty is what gave me confidence in buying from Carvana in the first place. Do what you will with the 500 point inspection on Carvana. If you get red flags or bad feelings walk away. Was way cheaper then any other ridiculous quote I found that took days to see. Even gave me 100$ once i mentioned the car came in a disgusting manner. Coolant being brown is a big no-no, and I am shocked that they considered that okay. But personally, I would return it. Purchasing the extended warranty with Carvana is not a bad choice to make as long as you take advantage of it. So I got a Mustang from carvana, View community ranking In the Top 5% of largest communities on Reddit. 7L, 40/20/4 Skip to main content Open menu Open navigation Go to Reddit Home Shush they don't want the truth, they just want to bash this company that buys andnsells millions of vehicles year. 0 out of 5. Considering the car I am interested in could have fairly costly repair needs and that the cost of ownership estimations for repairs (that would likely to be covered) is also estimated above the warranty cost it seems like a good deal. I think the dealership will agree. They replaced the transmission mount. r/carvana: Subreddit for r/carvana A chip A close button. So all said and done, I highly recommend Carvana for used cars and I also recommend buying an extended warranty through SilverRock if you think you need it. Car was clean and test drive Ok. Keep on Carvana for any issues, and if Carvana or silver rock balk about making the car right, tell them to pick up the car within the next 5 days. The dealers in my area want to sell warranties from their own partners (not Hyundai). Larger used car dealers offer the same 100 day warranty same as Carvana and give you the option to buy an extended warranty based on age and condition of the vehicle. I read that Carvana Care is one of the things that Carvana does right and that it's a great deal. I also declined the CarvanaCare, this vehicle was still under factory warranty and Carvana gave me a 100 day warranty for free. Related Articles Who is SilverRock™? How do I find a repair facility that works with SilverRock™? What if my car has a remaining manufacturer's warranty and I need repairs? What if there are imperfections on my vehicle that were not notated on the 360-degree tour? What is CarvanaCare®? See all articles on this topic Hey Guys, Prior to purchasing my car from Carvana I had spoke to a rep regarding the extended warranty, because European cars have a longer interval for oil changes than the "5,000" mile Carvana or (Silver Rock) require and they're obviously a lot more expensive. Also they comped the 4 year Carvana warranty. 5L Turbo engine (Touring Edition) with 43,000 miles, 1 owner, no reported accidents, all service records with previous owner only driving 9,000 miles/year average. Just dont like Carvana themselves and the process with going back and forth on some things. " All Carvana cars come with a free 100 day warranty. At best you are relying on the individual that gets your car to actually do a legit inspection and even then depending on their qualifications - they probably can't do much at that. Carvana quoted me 3500$ for a 2 yr/24k mile Carvana Care Plus warranty. Pre-Order/Coming soon: The car did not have any pictures, only the original window sticker with all the options. One caveat , however, is once the 7-day trial was up, it became harder to communicate with them. Well I guess the moral to the story is “Do your homework” My first purchase I didn’t, but I got lucky. The contract also says that you and Carvana agree that nothing outside of the contract paperwork overrules what is contained in that paperwork. I'm interested in getting an EV and Carvana seems to have a pretty good selection. I think a lot of people dump beat cars to carvana. You need to be willing to pay for your own inspection if you buy from carvana. Hi all - I wanted to share my positive experience with SilverRock, Carvana's warranty branch. Then I heard about Vroom and Carvana. $1500 is actually really inexpensive for a warranty. I called SR, they said they don't warranty wearable parts, period. Reimbursed or not. If you have covered repairs performed at a preferred facility, you won’t pay any I live in NY. Scheduled a checkup at Pep-Boys through Carvana. This sub-reddit is dedicated to everything related to BMW vehicles, tuning, racing, and more. Or check it out in the app stores Subreddit for carvana. But is it worth it for when there is a more expensive major problem? Believe it or not, it is posts, like yours, that made my decision to purchase through Carvana an easy one. They said they would only cover things that were "required" or in a "failure state" (as determined by a diagnostic by a mechanic). I'm currently sitting carless after paying cash for a car and over $1600 for the Silver Rock warranty. Or Subreddit for carvana. I just bought a model 3 off carvana and was such a pain finding insurance in california, luckily I found root insurance and was able to get a instant quote and instant policy. I was told I can take it to Honda “pay a 50$ deductible” then if Honda finds something wrong silver rock will warranty it. With Carvana you just have to weigh the options of dealing with late delivery potentially. I paid for mine when I took possession of my truck. I can’t seem to find any info on how to do that. Within a week. That will fix every issue in 7 days and will attempt to make everything right in the limited 100 day warranty and then will make you whole on the drive train components afterwards . He even knew Carvana and SilverRock were the same company. Trying to decide if I should take the extended warranty they offer. Granted this is one instance, but I was impressed. They quoted me 15 thousand dollars for a rebuilt engine for the Kia, with 68 thousand miles on the new engine I would be paying that amount out of pocket. That’s just my experience. So I want to cancel this extended one. This gives you many of the same protections you’d get when buying a new car. Hello! I'm considering buying a car on Carvana and see the warranty options/ have seen people complaining about the warranty on here. The 100 day warranty begins the day you accept delivery of the car. Welcome to /r/orangecounty, the Reddit community for all things related to Orange County, My MFG warranty recently ran out (power train warranty I think) I’m past the 100 day Carvana warranty. I had an open recall for an airbag and, like you, had them do an inspection as well. It came with a power wheel sized battery that couldn’t hold its charge, tires that stopped holding air after a month, a rats nest on the coil packs, chewed wires to the coil packs causing the car to have starting issues, custom wiring on the horn that ended up shorting out 4 months in, brakes that went bad (kind of an oh well, but still TLDR/Conclusion: The things I'd recommend to others seeking to purchase from Carvana is 1) always call to get issues resolved with Carvana and SilverRock, just emails usually won't do, 2) go in skeptical, expecting issues and to protect yourself, but don't close yourself off too much to Carvana, and 3) get things done quickly since you are on a timer with the 100-day SilverRock You are absolutely right here. I have a 2017 Toyota Corolla LE. (You’ll have to pay for that) but tell them it’s from Carvana and you have some warranty through silver rock (they all deal with silver rock) so you want to see the condition of it and anything serious or covered you want them to start your claim ASAP! Subreddit for Carvana. Instead of going in network I went to the dealership and uses my manufacturer's warranty which is still active for 22 months more. Luckily the leak was a minor gasket repair, and common for the model (and only $200), but it was nice knowing and seeing silverrock in action, and I happily cancelled my warranty with them after that. I thoroughly reviewed the 100 day limited warranty the day the car was delivered so I wasn't surprised by the issues that they wouldn't cover. I recently purchased from Carvana and took car to in network dealer where I was given a loaner car. Been doing some research, and Carvana seems to have really good prices for the make and models I'm interested in. Carvana offers a complimentary limited warranty, covering major vehicle systems, and extends the option for added protection through CarvanaCare®. Their “inspection process” is ASS. I’d probably find another or at least get a warranty where service will be at a BMW dealer I bought a Boss 302 Mustang from Carvana, I’ve had it for just over a month and it needs a new clutch. Don’t be lazy. After the seven days I can’t help. That’s also not true. However I realized Chevy already gives me a decent warranty. It’s on the carfax under warranty, it’ll show what’s left on the battery manufacture warranty. Too many Silver Rock shops want to use cheap non-branded brake pads etc. This vehicle started having air conditioning issues. It’s $50 a month for 36,000 miles or 36 months. In the end Carmax was better, we purchase online, went and picked it up. I will update as to whether Carvana's warranty covers any of my inspection findings. Check with your local dealership or credit union and check their Carvana vs. I know it’s technically rolling the dice, but I’ll be bringing the Carvana is offering an extended warranty for 5-years and 100,000 miles for $3,200 for "Essential Coverage" or $4,400 for the "Comprehensive Coverage" For a BMW would this be worth it to have the peace of mind and have all repairs covered with a $0 deductible? Reddit . Just be aware that if you end up having things repaired under the manufacturer's warranty, Silverrock will have nothing to do with you regarding a rental while that's going on. I also think people should get gap coverage, as well. Because carvana will take almost anything at a high price right now and not inspect it. The dealership did a complete engine swap even though he didn’t have any maintenance receipts Just wondering if anyone has had any luck with silver rock paying out for a major repair under the warranty that comes standard with every car? I’m buying an Audi that is known for blowing turbos, I had the same model before and a month into ownership had to change turbos and had no issues from that point on but it was an $8k bill because I canceled my warranty right before it Carvana had me take to a dealership to fix. Say the engine is blown, connectors have caught fire, etc. Thanks! That’s good to know they said that those things would still be covered under the default limited warranty. It runs through a 3rd party, Silver Rock. It's just their marketing strategy to get consumers to buy. With that said, Carvana goes out of their way to help within the 7 days because they don't want you returning the car. Initial inspection with Carvana driver present - I noted overspray on the windows and a paint mismatch on a few body panels with the driver. I like the convenience and online process of buying from Carvana but, when it comes to quality control, they're a joke. I’m planning to purchase the 2017 Chevy Volt, it has 40k miles on it, and it’s manufacturer warranty is expired. Downside is that it is a semi performance car, so regardless of how good the car looks cosmetically that doesn't mean it hasn't been hammered on and it will be out of OEM coverage fairly soon. Cancel CarvanaCare warranty tire changes, recall fixes etc. They wanted, on average, around $2k for a 6yr/100k warranty. I’m currently waiting on the car I ordered, and I decided not to get Carvana Care. I'm sure people at Carvana and some of my coworkers have seen some of my stuff on here and I'm not really sure if I can get in trouble or not. From what I’ve read on here, they tend to pay out along the same lines as Carmax’s warranty. My father in law purchased a 2017 Jeep Cherokee. Now that my experience with Carvana is pretty complete, I thought I would relay my experience, I purchased my 2018 Santa Fe Normally this is able to be done. When I pulled the trigger, Carvana "Bridgecrest" was extremely competitive with our credit union, so to simplify the process, we went Bridgecrest. It’s probably just my luck, and your story will be positive. ADMIN MOD Carvana "limited warranty" is useless . If you'd like my referral information so you can get $500 off (in most states), send me Assuming the car maintains, I would highly recommend Carvana for the ease and the good deal. When they tell you what is wrong, I would take that report to Carvana/SilverRock and ask them to correct it. I utilized them for three different types of claims, and they came through on all of them in a timely manner. If you choose to believe them, you might leave the lot and find out your car has major engine issues, and when you call to let them know they'll have you refer to your paperwork that clearly says "no warranty. You can 100% buy used cars from Carvana with total confidence and a magical fucking warranty AND the ability to walk away, just, for the love of god, understand you’re buying a used car, not a new one. Carvana's Extended warranty plans? So I've been eyeing a car for sale on Carvana, price is right location is right, generally looks to be optioned how I feel the car should be. r/BMW. Hopefully, they can fix the car in that time, and carvana/silverrock will cover the costs. I’m about 1000% certain nobody else would dare to sell one of these with a warranty. bUT I bought an Audi with a cosmetic issue that went unnoticed. Carvana definitely has some areas they could improve on, but the 100 day free warranty is a great deal. My brother does his own maintenance (not on a Carvana car, but a car under warranty) and his engine just blew. An aftermarket exhaust is an issue which needs to be repaired so the truck can function as the manufacturer intended. Hey Guys, Prior to purchasing my car from Carvana I had spoke to a rep regarding the extended warranty, because European cars have a longer interval for oil changes than the "5,000" mile Carvana or (Silver Rock) require and they're obviously a lot more expensive. Here's what I like the most about the Carvana experience - The Carvana people I talked to on the phone were almost always friendly (see below for my not so great experiences) and helpful. To get something covered under warranty a mechanic has to call Silver Rock while they have the vehicle in their shop for approval. true, take it them and tell them you want a pre purchase inspection. Open comment sort A Reddit community for Audi Enthusiasts and those who love four Carvana tips and warranty After a long search around me in the northeast I found a great one on Carvana. If I bought Carvana Care and never had to use it, I still would have lost the $1400. If it’s anything like a traditional warranty I don’t see why that would void it. Expand user menu Open settings menu. true. CarMax quality is better than Carvana for sure, Carvana also is about to go bankrupt. I see a lot of discussion about SilverRock, which I take to be the company through which Carvana offers their 100 day / Get the warranty through them. So I got a Mustang from carvana, just curious to see if I could mod/tune the car under the warranty? Hey all. Carvana easily outbid the others, to the point where the last estimate was a few dollars more than I paid for the car I have a Tesla that I purchased through Tesla, but I have an Audi that I bought through Carvana, so I have a little bit of relevant experience here. This sub has no connection to the Discord server, nor does this sub have any official endorsement or official relationship with What year and how many miles on this x6 and how’s the carfax? Would be weary of carvana. I didn't. Always, always, always get gap insurance regardless. I am considering adding the Carvana warranty on to my purchase. so your warranty doesnt get voided. I helped my son in law buy a car and we researched Carvana and Carmax. SilverRock just doesn't seem to try to avoid paying like other warranty companies might. I sold my previous car to Vroom without any issues, but I wouldn't use them or Carvana to actually buy a car sight unseen. The car has needed possible brake/rotor work, plus a new TPM sensor since first I got it, but the Hyundai dealership that I first took it to right after getting the car ghosted me, and I've only just now had the time to get around to taking it to another shop this week. TLDR; Catch all problems that were not advertised while the delivery guy is there and notify him. Long story short read your warranty and ask questions if things dont look right. FYI, a $500 40K service at a VW dealer or independent shop is for changing the cabin air filter, engine air filter, transmission fluid, transmission filter, fuel filter (diesel applications only), spark plugs, and tire rotation. I made sure to purchase tbe extended warranty since the car did have almost 100,000 miles on it. Carmax, Autonation, etc wouldn’t override a cosmetic claim to fix a small dent that was as advertised. So, the Currently debating if I should add carvana care warranty to a Just scheduled my inspection appt with my same mechanic for tomorrow. View community ranking In the Top 5% of largest communities on Reddit. I said Carvana said ya-huh, SR reiterated, nuh-uh Get the Reddit app Scan this QR code to download the app now. You can’t place blame on Carvana or the warranty company for your emissions problem. I have the extended Carvana warranty because it was reasonably priced and the factory is expired. While on the rack, the mechanic saw that tires were worn on inside, took pictures, sent to Warranty people. Sort by: Best. e failure to service). This car doesn’t need a warranty they aren’t even past the 24 hour mark when this post was made. I take it I should’ve called Carvana instead? Do you think it Posted by u/Boccob81 - No votes and 12 comments Alright, so I got my dream car 20 days ago - 2017 Ford F150 XLT and it's been great. My suggestion is: If Carvana offers you a good deal, just take it. How much will Carvanas limited warranty pay for? Received my car on Monday and it looked beautiful, but I'm no mechanic. Pros, cons, and lessons learned below! Pros I would not recommend buying a used car from Carvana that does not have any factory warranty remaining. Looking to purchase a low(ish) mileage ‘18 RAV4, deciding between getting one CPO vs getting one off of Carvana. Newer vehicle with manufacturer warranty. Should I get a warranty? I’m buying a clean 2018 Altima with 95,000 miles from a private party seller just to use it for around 1-2 years, then I That’s also not true. That is where my issues started. Wether your experience happens to be different good for you, but this is very true for others. None of them do. For $60 onto my car payment I can get warranty. The next day, efforts to address this with Carvana resulted in a referral to their warranty partner, SilverRock, who deemed the damage as "standard" and not covered. During the 7-day trial, go check your warranty options with a local dealer, and if the dealer option is better just cancel Carvana Care. I'm surprised that Carvana extended the trial period, but good for you. They are generally considered “lifetime” although eventually they will stretch and warrant replacement, but well over 100k miles. I have a few discount codes for $500 off your purchase that Carvana sent me so let me know if you need one! None of them do. Trading in financed Carvana Car for another with money owe still. He refused to pay the diagnostic fee. But for me, According to Reddit users, Carvana extended warranty plans range from $30 per month to more than $100 per month. His car eventually got repaired under warranty but it took 3 weeks. Get app Get the Reddit app Log In Log in to Reddit. Even if they’d replaced the battery before delivery, you’d still need to drive it enough to reset the computer. Silverrock carries the extended warranty and after 8 weeks go back and forth with them about this or that receipt and sending everything they asked for, they denied my claim stating I neglected maintenance. I mean I did use the dashboard on Carvana’s website to report the issues, but I did call the silver rock number because it was the number it told me to call. reReddit: Top posts of November 24, 2022. I am 2 months in with my car I just got through carvana and it is still under Silverrock warranty and the original manufacturer warranty for another 16 months or until I hit 66k miles on it (car only has 30k) so I'm good. Advantage of CPO is the ToyotaCare extended warranty — up to 100k miles for powertrain is nice. Check out the enormous number of negative reviews on Trustpilot. Carvana lies consistently about the 150-point inspection. If Carvana doesn't want to cover branded parts, then return it before your 7 days is up. Your BMW should be approved, the warranty covers all the issues you have. I bought a 2020 FORD ECOSPORT Titanium trim with 54K miles from Carvana and paid for the extended warranty. According to Reddit users, Carvana extended warranty plans range from $30 per month to more than $100 per month. Honestly it was very frustrating. I understand missing the big engine thing considering you have to take it apart, but the coolant? No way. Carmax has been around longer and has a few advantages. Even to repairing cosmetic issues that were not on the posting disclosure or a lack of detailing. I read from another post it’s a two year In our review of CarvanaCare, we’ve rated their extended warranty plans a 4. a definite yes. I was upfront that I had an extended warranty. I called a representative before accepting the vehicle and was assured that a resolution would be forthcoming. Did Carvana not have one done already when you got the vehicle? My car had new wiper blades, oil change, etc. Also make sure with that s550 it was taken care of. Correct me if I’m wrong, but this will make a difference in my monthly payment, correct? Assuming the car maintains, I would highly recommend Carvana for the ease and the good deal. As others stated, take a good look at the car before you buy, tell your salesperson of any imperfections and see if they will put in a repair order before the sale goes through. I I found it on Carvana as a coming soon vehicle and immediately pre-ordered it from Carvana late March 2021. You know what, I never called Carvana. I'm mostly happy with it and nothing major seems to be wrong with it, however, I drove on the highway I saw a post of a guy who bought a JEEP from carvana, he did not get a pre inspection nor did he buy a extended warranty. Reddit . It took Carvana about 3 weeks to make the car available for purchase. Carvana played me big time. Carvana Care Plus marketing specifically includes exhaust system, including r/carvana: Subreddit for r/carvana A chip A close button. Overall it's been a good experience with just a few hiccups. Refused the work because they said I modified the car. Yeah, my car has been kinda a lemon. That’s an extra $500 out of my pocket every 15,000 miles. Carvana offers CarvanaCare with decade-old A8 W12s. Remember - people dump problem cars on dealers all the time. Read the contract. -SEE BELOWDO call I wanted to touch on silver rock (warranty service) through carvana. I took my car to the dealer, and the repairs were still under the original basic warranty (by 3 days). Still, much of the work is done for you and your vehicle gets delivered right to your home. In that blue folder, read those papers! I'm going into nissan themselves to get my carvana car inspected. Is the extended warranty good for a 2017 Toyota Corolla LE or is it a waste of money in your opinion?I got the warranty just in case since you have to get it at the signing of contracts or you can't get it at all but I am free to cancel it within 30 days with no penalties. com, A place for Carvana reviews, experiences, complaints, and discussion. Warranty question Question You could call carvana and let them know its either you fix the car or i return it. Carvana 100 Day Limited Warranty (SilverRock) I bought a 2018 Honda Civic 1. New enough vehicles might have a warranty on it still, and if old enough, vehicle might not be worth the cost of the extended warranty. One owner prior. In summary, it’s all the same, better with Carvana, except you have to deal with the dealership b. I spent 2 months looking for the right car and already had pre-approval through my credit union and Carvana. For the longest time, Carvana would override and fix something they shouldn’t have. They fixed the I take the car to a Carvana and SilverRock-approved shop. I opted out of Carvana warranty because whoever owned it, did take care of mine. I found it on Carvana as a coming soon vehicle and immediately pre-ordered it from Carvana late March 2021. They still honor repairs costs during that 100 days. and you have the 7 days to say “I don’t like it, I’ll give it back. If you buy it, use it. They are replacing my transmission clutch for my Fiesta, anyone have this replaced under warranty before? clutch isnt a word in the list of whats covered unless it was so tiny I just missed it. Called carvana to explain the situation, the advocate stated that if the tires were determined to be unsafe and unusable that they should absolutely be covered and I just had to go through SR to get replacement tires. Check the Porsche reddit for more info on your specific model and year. I knew the 60k warranty (car at 49k) and 5yr seriusXm were most likely not going to be included, but not the rubber all weather floor mats that weren't included (pictures had carpet mats). Regardless of who you buy from it’s always a good idea to have an independent mechanic look at the vehicle. It's the trial period during which you have the option to refuse the car. So nothing abnormal. Then Carvana’s 150 point inspection is a joke. We just got a Mopar extended warranty for a Fiat we purchased from Carvana. Their warranty is gold! I would not buy another The warranty is actually pretty good. If you are on the 7 day warranty still. You also have a 100 day and X miles Warranty to have anything fixed. Thanks, there is discoloration but there are also tears and what seems to be like someone rubbing the fabric. They will insist that the dealer/manufacturer has to cover any loaner or rental coverage. I should’ve opted for the Audi extended warranty but I heard it’s double the amount I paid. Does Carvana really expect us to hold the driver at our house for the time it takes to perform an inspection? I'm looking about buying a newer mustang GT, as soon as it rolls off the truck can i take it to a ford house and have them replace everything mechanically that needs to be replaced free of charge through the caravana warranty. I was trying to mirror Carvana and no one could beat what I had paid for Carvana Care. Hands down! They have saved me thousands in repairs. We had 30 days to do a free return and did not have to rush to meet the 7 day deadline with Carvana. subscribers . I realize this may seem like a silly question, but I have cancelled the gap insurance (it’s less expensive to add to my existing insurance), and the vehicle warranty that I added to my vehicle when I purchased from Carvana. Carvana has an extended warranty that covers things such If the warranty covers the DCT it's worth it if it's a known problem. SR doesn’t want to cover it. I understand things like this happen. It costs about 25$. I've thought about it but I'm not trying to attract more attention to me helping out than I already am. You also know absolutely nothing about cars. Got a 2010 AWD Toyota Sienna with just under 60K miles. Check the manufacturers warranty. I’ve never seen a timing chain have a replacement mileage. I have used it once already but under the 100 day warranty and it was to replaced the gasket and pan for the oil. 35 votes, 33 comments. Buyers should not get any warm fuzzies about Carvana/SilverRock taking care of you. Get it done twice! Compare and call Carvana/SilverRock if something is found. Additionally we also offer our warranty for another "buy here pay here" dealership called Drivetime and their warranty is significantly less coverage than what Carvana offers. Related Articles Who is SilverRock™? How do I find a repair facility that works with SilverRock™? What if my car has a remaining manufacturer's warranty and I need repairs? What if there are imperfections on my vehicle that were not notated on the 360-degree tour? What is CarvanaCare®? See all articles on this topic The extended warranty will have a deductible just like the one you might buy from Ford. When your optional add on warranty expires (reaches the mileage mark or the year(s) are up) do you still pay the extra $25 per month? I see you can I did not purchase Carvana Care. I gave them this info upfront and was verified by 2 Carvana advocates now today I try to finish up so I can take delivery Monday. Usually a 12,000 mile or 12 month warranty. (these are all worst case scenarios) Carvana is the worst ever based on my dealings, I contacted them to purchase a car 2 weeks ago and I'm a disabled Army Veteran I don't drive but I have financed several cars and have full coverage insurance. I believe SR, under Carvana’s direction, is adjudicating the claims to what the warranty says rather than to the customer’s belief of what it should say. Carvana Warranty Question comments. Then, take advantage of your Carvana 100-Day Limited Warranty that comes with every purchase, and after 3 months go with the dealer warranty. Plenty of selection on Carvana. Welcome to /r/orangecounty, the Reddit community for all things related to Orange County, HOW DARE THEY!!!” That’s someone that knows nothing about used cars and is confusing Carvana with a new car dealership. Check the contract for Carvana's limited warranty and vehicle service contracts. Members Online • Admirable_Proof5560 . So should Carvana/SilverRock, once they see the dealership's report. If they don't have the parts and silverrock/carvana won't cover it, they can take the car back. Just writing this review as I saw many negative reviews and thought I'd have a bad time with carvana. If anything is wrong you want Tesla covering the warranty, they will bend over backwards for you. If you have covered repairs performed at a preferred facility, you won’t pay If you find a great deal on a car from Carvana and want to add additional warranty coverage at the time of purchase, a CarvanaCare extended warranty might be a good option. I'd still buy the Pacifica from Carvana for the price I got it for despite the headaches with the warranty ticketing. I had a CEL. It’s basically an Subreddit for Carvana. Also through Carvana. This is my first time buying a car ever, so this might be a stupid question. Its 💯typical of the cars carvana sells. 21 days after taking delivery, less than 200 miles, still on my initial tank of gas, and three (3) inspections (2 state and 1 PPI), my rearview mirror fell off the windshield when I moved it to put my toll pass next to the bracket. Ultimately, I'll need to just be ok with a dent on the roof or pay to get it fixed, because it's like going up against a brickwall to get them to fix it. Did have to do a little persuasion, but I had to do that with past warranties like the warranty offered by toyota. About 2 months ago I had purchased a 2014 Hyundai Equus from Carvana after a snow storm totaled my current daily driver. I had to find someone from Carvana to do a lot of chasing silver rock and other departments in Carvana around to make sure it happened. Recommend maintenance is not covered. I thankfully purchased Carvana's extended warranty through Silverrock. If the car you are buying has a timing belt i would not get the warranty. I’m having problems finding Carvana warranty reviews from real life people though. It's up to you to verify the warranty before you let the 7 day trial expire. I just wait for warranty questions to come up and try to help out if I can. i had a pretty specific list, 2. In the Carvana contract, you agreed that Carvana isn't liable to you for anything a third party said about the car. I had the car inspected by 2 different mechanics during the 7 day test drive, and had the 4000 mile/100 day warranty period. Do y’all think this is a good deal/idea? Share Add a Comment. And everything else (or so I was told over the phone). If you take it to a dealer, out of network they may be able to provide you a loaner car at no cost. The warranty is OK, but they are know for denying coverage and the places you go for repairs are terrible. Pros, cons, and lessons learned below! Pros Carvana warranty said they don’t cover glass and bumped us to a “Customer Advocate”. Plus, they actually have people looking at the vehicles and they have physical presences where you can talk to an actual person. What’s remarkable about Carvana is that they offer a warranty on these cars at all! It was unheard of with used cars until Carvana came along. I’ve never had to have anything repaired during the 100 day warranty and I did not purchase an extended warranty with any of my Carvana purchases. I will never ever buy a car online ever again. This defect was not disclosed in Carvana's listing. Without Carvana, if you bought a used car you I called Carvana to inquire about their warranty. You pay for the changes. Hi so I have Carvana care and I used them for the first time today. If you get extended warranty be prepared to have push back and have to fight it. Loving the car and it was very clean. I assume itll be covered, I bought the mid tier warranty as well but im still in the 100 day. Regardless of that, it's a good idea to change the oil on a Porsche that frequently anyway. If not covered, wholly crap :P How are dealerships with the Carvana warranty claims? I am opting to take it to a dealership to have an engine issue checked out and pay the $200 fee to have it done right. I bought the little car a few years ago, so that sale price was the baseline reference to any of the automated estimator tools on each. Carvana extended my warranty by 48hours but it still feels very tight to get all the responses from warranty company to make an educated decision if I want to keep the car or not. If they refuse or if your past your 7 day warranty. I just bought a car from Carvana (will write my experience about it later) but I’m struggling to decide if I should get the CarvanaCare warranty. . This is a new Carvana era now so my cautionary tale to anyone is to do your homework. Also make sure you're doing the regular maintenance thats required oil changes etc. So they waived the out of It's better to just buy a car that still has some manufacturer warranty on it. It’s basically an 22 votes, 12 comments. Don’t wait. This was my second Carvana purchase. It is 💯 Carvana issue and they shouldn’t have to pay a single dime. In November it started having transmission problems. A few things here. Was wondering how agreeable dealer repair shops are with SilverRock and getting compensated for their work. So I purchased a vehicle through Carvana this past Sunday and I opted in for the extended warranty. I only take my car to BMW and it’s never no problem. I'm looking to purchase a car with alot of high end electronics such as semi autonomous driving, high end navigation with cameras everywhere, so on I called Carvana to determine whether these findings would be covered by the limited Carvana warranty. I remember the Carvana Care being about $1400. Carvana told me to go to their Preferred Shop. Ready for this? The battery failed the diagnostic test throttle and needs to be manually realigned after battery replacement. OP should clarify what make/model car this is. So, with those problems, here comes using the 100 day warranty on the car. I see from your list they are recommending an oil change. I’m just not sure about their extended warranty compared to CarMax. As far as Carvana's warranty department, Sliverrock goes, the two cosmetic things I asked Carvana to do, they did, but semi-poorly. Is it worth keeping it? Part of me wants to get rid of it and save the 35 a month. The price on this particular vehicle is better at Carvana. Their "inspections" are trash. You were wise to do this, early, and follow up with them immediately. I took a second look at carmax and found the exact same car in a different color for nearly 3k less and was not only approved at a much lower rate, they gave me more for -Do get your car the "new car inspection " ASAP after purchase. The 7 day isn't a warranty. If anything is wrong, and isn't covered by Carvana's crappy warranty (like the battery that they said so-called "passed"), I'm returning this car expeditiously. Ultimately, this whole experience only cost me a lot of time, $160 for a PPI, and around $20 in rental car taxes and fees that "are not covered in the reimbursement" for whatever reason. So a warranty and financing is third party with both places. Can someone point me in the right direction? 91 votes, 133 comments. Purchased Carvana Care Plus for nearly $3000, based upon a list of covered parts which struck me as comprehensive. $7,500 to be exact. Also be prepared to have things fixed immediately within that 7 day period. I have about 3 weeks left on my 100 day warranty, as well as premium CC. Way too many horror stories about their "inspection" being complete BS. Or did you purchase a warranty plan? I'm curious because typically the first thing you do when buying a car from Carvana is take it for a full inspection. All of them are overpriced but convenient. Take it to a dealer and have THEM do the brakes and tires. I want AWD, so selection is limited to only a few CPO cars at local dealerships. I'd say go with the best price from Carmax or Ahh ok. We agreed that I would bring my car in if he at least tried to cover the repair through SilverRock, even if it was denied. I put down a $100 refundable deposit to pre-order it. 7L, 40/20/4 Skip to main content Open menu Open navigation Go to Reddit Home The trucks warranty is expired, and I did not get the Carvana extended warranty, but I know when I check the app I have a 10 day warranty with them after purchase. If I can give ANY advice it is to GET YOUR CAR INSPECTED BY AN AUTO SHOP BEFORE THE WARRANTY IS OUT! I just got a report back from my auto shop for my used car's full diagnostic during my 7-day warranty. com, Members Online • darwal8817. I honestly won't buy a car that's out of factory warranty. Carvana gives you 7 days to test the car and a 100 day warranty. What you've listened I'm having the same issues, leaks and possible transmission problem. Tuning/mods under the carvana warranty . Mechanic assures me that I couldn’t have possibly damaged it this much in a month and the car only has 63,000 miles, so it shouldn’t need a new clutch already. They offer more warranty options, though they all cost quite a bit from what I understand. Make sure you take the time to catch everything and carvana can be a It is true. SilverRock is third party warranty company and Carvana does not have any rights or power to control over the third party company” Care plus is usually a fair price for an extended warranty but depending on what you purchased, maybe you don't need it. Carvana Care’s optional vehicle service contract takes over after the 100-day period ends and is secondary to any remaining manufacturer-supplied warranty coverage for which the vehicle may still be eligible. Let alone deciding to keep it. Carvana gave me the options of $100 or returning the car and Hello all, My 100 days initial Carvana warranty is about to end and I am thinking to get the extended warranty from Carvana in which they use Skip to main content Open menu Open navigation Go to Reddit Home Carvana supervisor on the phone said “any SilverRock warranty related questions should be directly asked to SilverRock, including cancellation and refund. I talked to SilverRock, they blamed it on Carvana; I talked to Carvana, they blamed it on SilverRock. Didn’t know if they were legitimate or not, but their advertised buying process was too simple to be true. s. Each used car sold by Carvana or CarMax comes with a limited warranty. Got 4 new tires, plus 7 day warranty extended due to not being able to drive the vehicle while in the shop. It looked like someone put wood in the trunk that did not fit, then propped it on the headliner and it rubbed the fabric away. It was delivered with the plates and inspection which made life easier. I have confidence that the 30 day warranty will protect me enough there. It seems like a pretty good deal and fair coverage. Interesting. Without Carvana it was only going to be $280. The customer advocate said Carvana won’t cover it because we didn’t tell our delivery driver before accepting the delivery. Tires, brakes, etc. com, an online used-car dealer. Usually, inspections are pretty cheap (mine was $45) and may find something that carvana's inspection may have missed, and apparently they do View community ranking In the Top 5% of largest communities on Reddit. Ended up going out of network to a dealer. P. I had 8k in repairs done to my 11k car within the 3 month warranty period. I have seen mixed reviews and have had two excellent experiences with them. Carvana called me twice on two different days to clear that up. Just don't do it. Would I go back and do it all over again? Absolutely. I just purchased a 2020 Volvo XC60 Plug-in hybrid, originally without the warranty, then thought it might be wise to add it on, went back in and added it. There are many exclusions to the Carvana warranty. If they continue to exist I will purchase another car through Carvana with no hesitation. Second option is you file a consumer complaint with the government. I’m in the process of buying a 2016 car with 40,000 miles from Carvana. Pray to god that you dont. TLDR - You’re rude for someone who is asking for help. Then I did more research (thanks to Reddit and y’all!!) and decided to take a chance on Carvana, provided the hassle-free 7-day return policy and 100-day warranty. 0 stars due to mixed customer reviews and a lack of coverage options. I'm curious about the warranty situation. We'll be doing a drive down to LA in a month, so that'll be the proper test to see how things shake out in the short term. The car I'm looking at has 93k miles and it's a 2013 so the manufacturer warranty has expired. By following the steps outlined in this article and familiarizing The 100 day warranty on a used car is pretty good! One of mine is a 2016 WRX and it needed a engine a couple days after getting it. I also bought a car from them a year and a half ago and never had any significant mechanical issues until recently and its been a nightmare. reReddit: Top posts of August 18, 2021. Then Carvana told me the car was only worth 3000 dollars in great condition. Carvana tips and warranty After a long search around me in the northeast I found a great one on Carvana. The Carmax warranty is probably the best 3rd party warranty out there though. Carvana does not want to pick up a car that was delivered to a qualified buyer that could have bought a Hi, I’m new to this sub so sorry if this is the wrong place or if it’s been asked before, but why would Carvana say “Original manufacturer warranty has expired” when it’s a 2022 car and Toyotas basic warranty is 3 years and powertrain warranty is 5 years? You can get the extended warranty knocked off your loan. Log In / Sign Up; Advertise on Reddit; Shop Also, how are they with repairs during the warranty period? Thanks in advance. The warranty is not provided by Carvana it’s provided by an independent company called Silverrock so if Carvana goes bankrupt it doesn’t matter Reply More posts from r/carvana. Hyundai sells their stuff through dealers. I can tell you right now that Carvana's premier warranty is the best on the market and I stand by it so much that when I buy my BMW M4 I'm going to get it through Carvana. They charge the $200 out of network deductible but you can actually get it waived if you push hard enough lol. For the Carvana warranty, you are supposed to have the oil changed every 5,000 miles. If you had an inspection done they would have found these issues and Carvana would either have you bring the car back or repair these issues at no cost. What does the warranty say? Within the 7 day trial, you have a really good chance Carvana will take care of tire issues. It isnt covered by Carvana Care. Prior to this I was using ride sharing. Several Carvana employees have commented that they simply are lying and doing no inspections at all. If there website said “vehicle sold as is” then there would be no problem, but to lie is blatant consumer fraud especially the risks associated with driving a defective vehicle. They even offer them for new cars to extend the factory warranty. Carmax inspects and reconditions cars, Carvana does not. Question, how many of you purchased the extended warranty from SilverRock for their Carvana purchase? Nothing is wrong with my car, but it's been about a year since my Carvana purchase and the extended 5-year plan of SilverRock (that was heavily advertised and pushed on me). Per Carvana, work For instance, if the vehicle you're buying is fairly new and has low miles, you may still be covered by the original manufacture's warranty, in which case it might not be worth it to you to buy the extended warranty through Carvana. Further research shows that this particular transmission is not Dodge's finest work lol. You can find instructions online how to do this. I just started having transmission problems again and Carvana sent me to the same guy and he said that rodents chewed up my transmission wiring and the whole transmission needs to be replaced. The car hasnt been too bad to me. That does not even include the aspect on how well the cosmetic issues will be fixed. Ask Carvana for their Reimbursement Form and send in your receipts for it. I noticed a few cosmetic issues during the 7-day but couldn't get it into the Toyota dealership for the used-car inspection until after that 7-day period ran out. Deal just closed on the 12 of this month. Negative Review Bought a car in December, have You either add on a worthless $3000 dealership warranty or believe them. S. My last volvo was purchased from a toyota dealer and came with their warranty). Do you think this would be covered under Carvana’s standard warranty? I know I’m in the trade in period, but I To maintain my Carvana extended warranty, I’d have to pay for three times more oil changes than I really need. So: I started exploring direct sale to Vroom, Carmax, and Carvana. Carvana has Silverrock warranty handle the repairs and all in all everyone was super helpful in resolving the issues. I have caravanacare which is around 35 a Month. They gave me a $200 credit for the difference in miles, and $150 credit for not being detailed. It’s a pretty good warranty. Open comment sort A Reddit community for Audi Enthusiasts and those who love four So I decided to pull the trigger and see if I can get a deal through carvana however one of the cars that I wanna get have an issue with the transmission when it’s a 6 spd (I can’t seem to find and automatic for a good price). Get the Reddit app Scan this QR code to download the app now. The first has already been documented in a prior post with around $2300 worth of repairs following my initial (pre purchase) inspection at I bit the bullet and bought a car from Carvana. Yeah because they have so many market connections and deal in mass volumes of used vehicles, they can find somewhere and somehow to get rid of whatever clunker they take in. Like come on man a jeep really, he was surprised that the car had over 10k In transmission problems duh the last owner thought the car was the Willy’s jeep from 1945 and took it off roading and destroyed the transmission. They might bend this way or they might not. Carvana did come through, but silverrock definitely did not. Something goes wrong that the warranty covers? Get your money's worth. I did not know, until reading your post, that Carvana, Drivetime, Bridgcrest and Silverrock are all related. From other reviews I’ve seen on here they will fix any undisclosed issues if you make the claim within that 7 day window and any mechanical issues in the 100 day. The sales contract however does not mention Carvana Care Plus by name and lists only excluded items and various reasons why something would be excluded (i. I bought one and had to pick it up as they don't deliver in NH anymore and the car was perfectly as described. However, you should be aware that some manufactures require vehicles to still be under their factory bumper to bumper warranty in order to purchase a All of the delays and other issues I've read about here had me second guessing my decision to go with carvana. We weren't looking to buy from Carvana initially (I was searching local dealers/used car lots) as I assumed Carvana would be like CarMax (way overpriced), but we realized that the Carvana inventory seemed to be competitively priced- maybe a grand or two more than used car lots- but there was definitely better vehicle history, the option to return the car, and of course their short I would never consider owning one out of warranty. Hey guys, glad to see there’s a community here for carvana. CarMax: Warranties and Insurance. I'm hesitant about batteries not holding a charge after a few years though. After that, the warranty states I bought Carvana Care for my dealer demo 2018 Hyundai Tucson. Sooner the better, the less chance of deductible. If the car is in good shape, consider not buying CC. I bought Carvana Care for my dealer demo 2018 Hyundai Tucson. Carvana only covers 1hr of diagnostic which is a joke. Fast forward 6 months and the transmission went. Carvana approved the repair and payed for it. Customers ask me all the time if they should get it. bvdmuk wbk wmzctl dszwbi mdgpv oovd pzcac gdfnnb iaueeuh gdrmfjj